macOS 10.11 Big Sur and Pro 1000
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11-21-2020 05:42 PM
Any compatibility issues with printer driver or print studio pro from lightroom or ps?

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12-21-2020 11:11 AM
Thanks to everyone for helping me. I had a 1 hour conversation with Canon UK, with mixed results. He managed to get me up and running using a remote LAN from my modem, but couldn't get the printer to work using USB - I know the USB ports and the USB cable are all OK - this problem is clearly related to Big Sur, and he suggested I contacted Apple about this (good luck with that...).
The printer works remotely, the odd thing is that it insists I put the paper in the manual feed (even thin glossy photo paper) - I've no idea what that's about but maybe smarter folks reading this will be able to opine.
Ben

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12-21-2020 03:11 PM
have you ever removed the driver by Finder?
From the menu, choose Go> Go To Folder, type / Library / Printers, and click Go.
In the Printers folder that opens, click Edit> Select All to select everything in the folder. Now move all selected files to a new folder by clicking File> New Folder With Selection. Follow the on-screen instructions and then delete the newly created folder.
Restart your Mac and look for a software update.

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