PRO-1000 / Error 2103 / macOS / Same Format, Different Color Doesn't Print

[slgme]

I'm experiencing a problem with my Canon PRO-1000 printer. My system setup includes macOS Sonoma 14.2.1 and Illustrator 2023.

When I print on DIN-A3 (230gsm) matte paper in white, everything works fine. However, when I attempt to print on the same paper in green, I consistently receive the error 2103. I also tried different paper settings with the same error.

Can anyone provide guidance or a solution to this issue?

[ArthurJ]

Hi,

Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.