ink well is clogged how to fix

[rondunn66]

Pixma Pro-100 new.  Can not get Black to show up on test print.  Have tried cleaning & deep cleaning over and over.  Also print head alignment has been done.  Seems like black ink cartridge is clogged.  Any suggestioins other than purchasing a new ink cartridge?  

[ebiggs1]

You may want to read this thread.  <---click me.

[rondunn66]

Thank you ebiggs1.  I read that earlier this morning and did everything EXCEPT the Q-tip cleaning step.  Finally with nothing to loose I tried some warm water on a Q-tip and the black is now working!!  Just printed a B&W and a Color print and they look great!  Some further calibrations and all will be good.  

Thanks again for the suggestions.

[3843Nanny]

I did the deep cleaning a number of times.  Was not successful.  Turned the printer off and left it overnight. Deep cleaned 2 times the next day  My printer is now printing again