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imagePROGRAF PRO-1000 Won't Print Larger Sizes on macOS Ventura 13.01

HiPeR
Apprentice

Since I updated to MacOs Ventura (13.01) I can no longer get larger prints. smaller 8.5 x 11print fine , but anything larger doesn't get to printer. Is this an issue with Ventura driver or something else. thanks for any help

5 REPLIES 5

ArthurJ
Product Expert
Product Expert

Hi,

When you updated to Ventura, did you remove the printer and then download the updated printer driver from the Canon website?

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I don't see a printer driver for MacOs Ventura on Canon site. Do you know if one exists and link?? Thanks for help.

Hello HiPeR,

You'll find the imagePROGRAF PRO-1000 series CUPS Printer Driver Ver.24.20.0.0 on the Support page here.

I updated to MacOS 13. Seemed closest. It now downloads all of print files. But larger prints (anything larger than 8.5x11) comes out blurred here’s example.
7E3212B0-4A05-4A43-BCE5-2CF78F877747.jpeg

jrhoffman75
Legend

I would suggest: 1. Go to Printers & Scanners and delete the printer. 2. Select the "+" icon to add the printer. 3. wait several minutes for the IJ Series version of the printer to appear and select it. 4. restart computer.

John Hoffman
Conway, NH

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