02-27-2023 12:04 PM - last edited on 02-28-2023 10:19 AM by Danny
I work with an IPF 8400.
this morning I installed Ventura on my computer. It turned out I had to install a new driver, but the Apple does not recognize the driver, or the driver does not recognize the printer, either way, I keep getting notifications that I have to install a new printerdriver. (garo dcl filter error) or "a Part of the printer software is missing, contact the manufacturer for het newest compatible version"
Quite disturbing as I can not do a thing ...
02-28-2023 10:23 AM
Hi, theun!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.
Thanks and have a great day!
08-11-2023 12:11 PM
Were you able to find a solution to this problem? We're having the same issue and we just downloaded and installed the latest drivers and Media Configuration.
01-31-2024 04:55 PM
Hi,
It is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you.
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