imagePROGRAF PRO-1000 Purple discoloration

[kativishna]

Seems like whenever I print this design or other similar designs, there is an odd purple discoloration/streaks that are getting super frustrating! Original color is like a dark beige. Ive tried everything I know.829E310F-5C76-4F6C-8BF2-F55F2DD48F50.jpeg

[tststs]

I did contact Canon Germany weeks ago but I did not get a reply 😞