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Canon Pro 200 is printing purple instead of Pink

dddemauro26
Apprentice

I have a Pro 200 printer only a few months old.  All of a sudden it started printing purple instead of pink.  I have cleaned the nozzles, my magenta is a brand new cartridge.  When I print a test page it prints the pink part pink, but when I go to print an image it prints it as purple.  I used the same computer, same program and printed on my Ts9521C and it prints pink perfectly . IMG_3123.JPG

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi dddemauro26,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

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