02-26-2025 10:50 PM
I have a Pro 200 printer only a few months old. All of a sudden it started printing purple instead of pink. I have cleaned the nozzles, my magenta is a brand new cartridge. When I print a test page it prints the pink part pink, but when I go to print an image it prints it as purple. I used the same computer, same program and printed on my Ts9521C and it prints pink perfectly .
02-28-2025 11:33 AM
Hi dddemauro26,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
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