Problem printing with print studio pro plu in

[morinemilie]

Hi everyone

I own the pro100 printer since 2 weeks. I could make some nice prints from the Lightroom (5.7) print module using my wireless network. I just add recently the plugin "print studio pro" but I cannot make any print. Once the plugin starts (after clicking on one image, then plugin extras, then print studio pro), I have an error message (i translate from french) " no supported printer was detected by the software. Connect a supported printer then install the driver. Print studio pro will turn off."

I got the message even I am able to print from the lightroom print module (wirelessly).

My computer is an imac running Yosemite (10.10.1).

Thanks for your help

Emilie

[jrhoffman75 · Accepted solution]

On my MacBook I check the plus "+" symbol under the Printer section. (My Pro-100 is connected via WiFi.) It took a few seconds for the IJ version of the printer to show up. The Bonjour version appears first. Once I connected to the IJ printer I deleted the Bonlour printer (using "-" button.)

[jrhoffman75]

When you add the printer to your computer in System Preferences be sure you select the Canon IJ version, not the Bonjour version. That may address what is happening.

[morinemilie]

How can I choose the Canon IJ Version when I add the printer ?

I removed and added the printer, no options were suggested.

Thanks

[jrhoffman75 · Accepted solution]

On my MacBook I check the plus "+" symbol under the Printer section. (My Pro-100 is connected via WiFi.) It took a few seconds for the IJ version of the printer to show up. The Bonjour version appears first. Once I connected to the IJ printer I deleted the Bonlour printer (using "-" button.)

[jrhoffman75 · Accepted solution]

Be sure you have installed the IJ Network Tool if it isn't already installed.

[morinemilie]

Thanks, I realized I did not have installed IJ network tool.

Also I suspect there were a conflict with my other printer (Canon MG5300), I think i resolved by removed this printer, then open Canon studio pro, it reccognizes my Pro 100, then I added again the MG5300 and it is still working...

Now I can try this plugin

Thanks !

Emilie

[Keskasay]

Thanks JR that fixed the problem!

[ebiggs1]

Emilie,

Just curious, why do you want the Canon plug-in?  You can do everything you need with just LR.  Can you not?

I have the Canon plug-in installed and working on both my CS6 and LR5.  I never use it.

I suspect the plug-in is not seeing your network.

[morinemilie]

I just want to try it, I am not very in love with the LR print module...!!

[ebiggs1]

"... I am not very in love with the LR print module...!!"

I can't blame you there as I am not a big fan of it either.  My remedy is to print from Photoshop which in my opinion is very much better than LR.