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New Contributor
Posts: 2
Registered: ‎09-20-2015
Accepted Solution

Pro-100 won't work with Print Studio Pro

[ Edited ]

I've downloaded and re-installed both Digital Photo Professional and the "IJ" printer driver software from Canon, but when I try to open Print Studio Pro, I get the error message "A printer supported by this software is not found."

 

The printer works OK with Photoshop, but I prefer the enhanced functionality of the Canon program and the ability to print directly from DPP.

 

Mac Mini OS X Ver 10.9.5

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Honored Contributor
Posts: 7,021
Registered: ‎11-13-2012

Re: Pro-100 won't work with Print Studio Pro

1. Have you downloaded the latest version (8/21/15) of PSP?

2. What version of Photoshop?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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New Contributor
Posts: 2
Registered: ‎09-20-2015

Re: Pro-100 won't work with Print Studio Pro

Fixed!

 

All software is the latest versions, but after downloading the latest printer driver, I still needed to go back to System Preferences and uninstall the printer from the Printers list, and then re-install it, making sure to select the new driver (it's the one that appears as "Canon IJ" on the list, not "Bonjour").

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Honored Contributor
Posts: 7,021
Registered: ‎11-13-2012

Re: Pro-100 won't work with Print Studio Pro

Good. Yes, Macs and printers are a challenge.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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New Contributor
Posts: 1
Registered: ‎09-09-2018

Re: Pro-100 won't work with Print Studio Pro

Perfect solution. Helped me tremendously.
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New Contributor
Posts: 2
Registered: ‎10-06-2016

Re: Pro-100 won't work with Print Studio Pro

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