Pixma Pro-100 printing very dark

[kmyers]

Hi All, 

I just purchased my Pro-100 and installed last night. I upgraded from an HP that was strictly CMYK (only 4 ink). I installed according to the instructions, but my prints seem to be coming out noticably darker than they should be. The lime greens are printing a darker kelly green. The bright blues are printing a darker royal blue. The bright reds are printing a very dark red. The pinks are printing a dark shade of pink. Skin tones are much, much darker than they should be. 

I am printing from Adobe programs (Illustrator, Photoshop, and Pro - all CS6). Am I missing a setting somewhere? On my previous printer, I would choose "preserve CMYK primaries" and it printed perfectly. Now, I can't seem to get my prints a normal shade. I'm not attempting to "match my monitor", just simply trying to get the colors closer to their true color. I've unchecked preserve CMYK primaries and checked to have the printer decide the colors, but neither of those options seem to be helping. 

I called Canon support, but they were unable to help me. He had me put my settings all back to default and test print. When that didn't work he stated "well printers vary per brand so theres really nothing we can do to fix it". I can't imagine that this great of a printer prints that far off on colors. 

Any help is very greatly appreciated!

[amhdesign]

I am having the very same issue.

Throughout this thread I'm seeing information on how to turn off settings for a PC - but on my iMac (late 2015 retina display) I am not finding any way to "switch off" all the printer settings. I (want to) use this printer with photos I've edited in Photoshiop as well as graphics I create in Illustrator and cannot seem to get the settings right once and for all. I have over the past year, been able to (accidentally!) switch things on and off to get something to print correctly, then I have to start all over the next time, and right now I'm stumped and I don't have time to tinker, so I'm desperate! Help, please!!

[jrhoffman75]

Have you tried printing using Print Studio Pro? It will select all the right "switches" for printing from Photoshop or Lightroom.

If you are versed in printing from Photoshop just select Photoshop Manages Color and the printer driver wil turn off color management.

Also, be sure you are not using the Bonjour version of the printer.

[amhdesign]

I did use it before I upgraded to Creative Cloud suite - and now I can't use it. Do you know if there's an update of that yet?

[jrhoffman75]

Go to Canon support website and download latest version. I think it's 2.0.3. 

[amhdesign]

Why not the Bonjour version? Just curious?

[amhdesign]

Found the download, thank you. Will update if it works - do you know if you can use it in Illustrator as well? I've only used it for PS

[jrhoffman75]

I don't think so.

[amhdesign]

Ok. So are is there a specific print dialog (like on the PC) that I could find where to turn off the print settings set up by the printer on my mac, so that I can use with Illustrator?

[jrhoffman75]

I am not familiar with Illustrator, but does it have a print dialogue module like PS? Select printer setup or some similar terminology and you should get the printer driver.

[amhdesign]

Just tried printing in PS using the Print Studio Pro and it's still printing awful -