Pixma Pro 100 Printing Issues with macOS Big Sur

[katiegarrison]

I've been using my Pixma Pro 100 for 5+ years with a PC with no issues. I switched to macOS Big Sur, and now I'm getting blurred/hazy prints. I've tried printing through PhotoShop, Gimp and ColorSync. Here are the other things I tried with no success:

• Deleted all printers/reset printers in Apple settings and readded Pro 100 with Canon IJ using latest drivers downloaded from Canon (did not use AirPrint or Bonjour to add the printer)
• Tried Canon’s plugin Print Studio Pro in Photoshop
• Hooked the computer directly up to printer with USB cable and tried to print
• Updated the printer’s firmware to the latest version
• Cleaned printer multiple times using Utility
• Cleaned print heads manually

After all this, I hooked up my PC again, and it printed perfectly. Any advice?

[jrhoffman75]

Do you happen to have any Canon photo paper like Luster or SemiGloss that you couold try a test print on?

[katiegarrison]

I don't have any other paper. I'm selecting "Photo on Matte Photo Paper N." No ICC profiles provided. Here's the paper I've been using with no issues for 5 years: https://www.officedepot.com/a/products/244252/Office-Depot-Brand-Professional-Photo-Paper/

[jrhoffman75]

OK. So you select Matte Photo Paper N in Quality & Media.

Do you select Canon Color Matching in Color matching dropdown?

And Standard Quality?

[katiegarrison]

I've tried all the settings in multiple variations. I had dozens and dozens of prints on my desk the other day. No matter what settings I chose, they all printed blurry.

[jrhoffman75]

I'm not sure what else to recommend.

If you can put the file in Dropbox or something like that and post the link i can at least try to print te file from my MacBook and PC on Canon Matte N paper to at least see if I am getting the same or different output.

I need to be gone for a few hours, but I will follow up.

Are you connecting the printer to your devices using USB?

[katiegarrison]

Thank you so much for your help so far! I appreciate you taking the time to help figure this out. It's baffling. And yeah, I hooked the computer directly up to printer with USB cable and tried to print. Same issue. 

[jrhoffman75]

OK. Once I have the file I will print it from my computers.

[katiegarrison]

 I just got semi-gloss photo paper and printed. Same blurring issue. Can I email you the file? I tried uploading it here, but it's too large. 

[jrhoffman75]

What media type are you selecting when you go to print?

Did the paper supplier provide ICC profiles?

[aartiluvsu]

i’m having this problem too. all my mac prints are blue and none of the color profiles are printing properly. i printed from a windows laptop today and everything is perfect!!!!!! ahhhhh i’ve been ripping my hair out for the last week only to find out my mac was the issue. someone please help me