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Pixma Pro 100 Printing Issues with macOS Big Sur

katiegarrison
Contributor

I've been using my Pixma Pro 100 for 5+ years with a PC with no issues. I switched to macOS Big Sur, and now I'm getting blurred/hazy prints. I've tried printing through PhotoShop, Gimp and ColorSync. Here are the other things I tried with no success:

 

  • Deleted all printers/reset printers in Apple settings and readded Pro 100 with Canon IJ using latest drivers downloaded from Canon (did not use AirPrint or Bonjour to add the printer)
  • Tried Canon’s plugin Print Studio Pro in Photoshop
  • Hooked the computer directly up to printer with USB cable and tried to print
  • Updated the printer’s firmware to the latest version
  • Cleaned printer multiple times using Utility
  • Cleaned print heads manually

After all this, I hooked up my PC again, and it printed perfectly. Any advice?

40 REPLIES 40

In case you didn't see my edit. Click Options & Supplies and post what you see.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Sorry for the confusion! I'm not tech-savvy, so figuring this out is a challenge. (I appreciate your patience!)Screen Shot 2021-01-28 at 10.48.25 AM.png

OKJ. So you do have the "real" Canon driver.

 

I am not familiar with the ColorSync app.

 

Can you open the file you want to print in the Preview app?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

What kind of file is your artwork?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Screen Shot 2021-01-28 at 10.52.07 AM.pngScreen Shot 2021-01-28 at 10.53.17 AM.png

This one is a high-res jpeg. I've tried tiff as well.Screen Shot 2021-01-28 at 10.54.09 AM.png Details below. 

I've tried test prints with ALL the various settings, and they're all blurry. Then I plug in my PC, and the first print is perfectly clear and sharp.

OK.

 

If you select the dropdown arrow where it says Preview you will find a whole set of selections.

 

You should be able to select all te same options as you can in Windows.

 

What media type are you uisng? Is it Canon paper or a third party.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I'm using double sided matte photo paper (third party). I've been using the same paper, printer, same scanner/settings, editing software, file type, etc. for 5+ years with perfect results on PC. The day I switched to mac, I had issues.

And I've adjusted the print settings in dozens of ways with no luck. No matter the settings I choose, the prints are the same (blurry). 

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