Pixma Pro 100 Printing Issues with macOS Big Sur

[katiegarrison]

I've been using my Pixma Pro 100 for 5+ years with a PC with no issues. I switched to macOS Big Sur, and now I'm getting blurred/hazy prints. I've tried printing through PhotoShop, Gimp and ColorSync. Here are the other things I tried with no success:

• Deleted all printers/reset printers in Apple settings and readded Pro 100 with Canon IJ using latest drivers downloaded from Canon (did not use AirPrint or Bonjour to add the printer)
• Tried Canon’s plugin Print Studio Pro in Photoshop
• Hooked the computer directly up to printer with USB cable and tried to print
• Updated the printer’s firmware to the latest version
• Cleaned printer multiple times using Utility
• Cleaned print heads manually

After all this, I hooked up my PC again, and it printed perfectly. Any advice?

[jrhoffman75]

What media type are you selecting when you go to print?

Did the paper supplier provide ICC profiles?

[jrhoffman75]

Do you happen to have any Canon photo paper like Luster or SemiGloss that you couold try a test print on?

[katiegarrison]

I don't have any other paper. I'm selecting "Photo on Matte Photo Paper N." No ICC profiles provided. Here's the paper I've been using with no issues for 5 years: https://www.officedepot.com/a/products/244252/Office-Depot-Brand-Professional-Photo-Paper/

[jrhoffman75]

OK. So you select Matte Photo Paper N in Quality & Media.

Do you select Canon Color Matching in Color matching dropdown?

And Standard Quality?

[katiegarrison]

I've tried all the settings in multiple variations. I had dozens and dozens of prints on my desk the other day. No matter what settings I chose, they all printed blurry.

[jrhoffman75]

I'm not sure what else to recommend.

If you can put the file in Dropbox or something like that and post the link i can at least try to print te file from my MacBook and PC on Canon Matte N paper to at least see if I am getting the same or different output.

I need to be gone for a few hours, but I will follow up.

Are you connecting the printer to your devices using USB?

[katiegarrison]

Thank you so much for your help so far! I appreciate you taking the time to help figure this out. It's baffling. And yeah, I hooked the computer directly up to printer with USB cable and tried to print. Same issue. 

[jrhoffman75]

OK. Once I have the file I will print it from my computers.

[katiegarrison]

 I just got semi-gloss photo paper and printed. Same blurring issue. Can I email you the file? I tried uploading it here, but it's too large. 

[jrhoffman75]

I’ll private message you when I get home.