PIXMA PRO-100 Stuck on Creating print data.

[916Oscar]

Mt printer recently got stuck in the middle of printing.  Everything loks good but the status is stuck at Creating print data.  I have removed and reloaded the driver.  I have relaced ink cartridges.  I am connected through USB.  Any suggestions.

[jrhoffman75]

what software are you printing from and what computer operating system.

Typically creating print data occurs before info is sent to the print driver.

[916Oscar]

I am running Windows 10.  This error happens on every program I try to print from.   Even when printing a test page

Thanks

Oscar

[jrhoffman75]

I have never had that problem, so I am just guessing, but maybe this can help.

https://www.tenforums.com/tutorials/90615-reset-clear-print-spooler-windows-10-a.html

[916Oscar]

Thank You for the suggestion.  I have tried it, but it did not solve the problem, unfortunately. 

Thanks,

Oscar

[BillS]

Hi 916Oscar,

In order to better assist you, allow me to ask a couple questions:

• Does the alarm light on the printer flash when printing?
• If so, how many times does it flash between pauses?
• Are you able to print a nozzle check?

I look forward to your reply.

[916Oscar · Accepted solution]

Thanks for your help.  I removed all of the software and drivers again.  Then ran a registry cleaner.  Reloaded the drivers and now it works.  Thanks!

[MissComputer]

This soltion sounds complicated for me.

I have a printer MG2950. I cannot print anything - the message window shows 'Creating print data' and nothing happens - I have checked grascale etc to ensure printing only in black I have a new black cartridge and an empty colour cartridge in place. I print using wi-fi and I have Windows 10. I have tried every possible thing - but cannot print anything.

The printer shows a continually flashing light beside the 'C' for colour. I have tried pressing the 'Black' button to get printing going - that won't work either.

I don't know how to deal with software or reinstalling etc.

Can anyone please help me out?

[jrhoffman75]

I am not sure you can print without a functioning color cartridge installed. 

https://community.usa.canon.com/t5/Printer-Multifunction-Support/Will-my-Canon-PIXMA-MG2920-need-bot...