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PIXMA PRO-100 B200 Error

tsandy308
Apprentice

I purchased this printer brand new, and since I have had this. I have not been able to print. Keep getting B200 error or an error occurred while communicating with the printer. I cannot find anyone to fix this problem. I have rebooted, pulled plugs, and turned them off and on. Cleaned print heads and dusted inside. noting works. I am very frustrated with these companies that make printers and they do not last. I do not want to throw it away, have to much ink to waste like that.

one guy that repairs printers told me to throw it in the trash.   I NEED HELP!!!

3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

What is the printers age?  The error indicates a general hardware failure.  If you cannot resolve it by unplugging and reconnecting to power, the printer will require service. If the printer is still in it's 1 year warranty, you can contact the Canon support team at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST. You will need to have a copy of the printer's receipt.

If you are outside of the warranty period and do not have CarePak coverage, finding a local repair shop is probably best.  The printer weights about 53 lbs.  It can be expensive to ship.  

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

How can one get a career pak

Thank you for replying .

shadowsports
Legend
Legend

CarePaks have to be purchased when new or within 30 days of the products purchase. 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
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