PIXMA TS8220 - Not printing anything but test papers (tried all available online solutions)

[phoebes_23]

Hello.

I have a PIXMA TS8220 and it is not printing anything (copy/scan/print) except the test papers. I have tried all online solutions including removing the printer from my macOS and putting it back on; restarting all devices; uninstalling and reinstalling drivers; updating all system settings (for the printer and my computer); clearing cache data; checking for nozzle clogs and ink placement; checking for paper jams; checking for strong wifi connections and CUPS vs AirPrint... 

I replaced the ink cartridges two weeks ago and printed something just fine right after, so I know it's not an ink issue. My printer was off and closed so it's not dried out and the printer provides me with no error to go off of. When I send it something to print, it acts like it's printing and quickly jets out a blank piece of paper.

Nothing is working and I am extremely frustrated with the lack of resources from Canon. 

Please help!!

[Patrick]

Hi phoebes_23,

First, let's perform a test of your PIXMA TS8220:

1.  Turn your PIXMA TS8220 on.

2.  Load letter sized plain paper into the cassette.

3.  Tap the gear icon at the bottom of your printer's display.  

4.  Tap Maintenance.  

5.  Tap Print nozzle check pattern.

6.  Tap Yes.

A test page will print.

Please take a photo of the page that printed and then please attach it to your reply of this post.

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