PIXMA PRO-10 - Error Code B200

[A2]

1) Support Code : B200 says "An error has occured. The printer needs repair. Turn printer off and unplug the power cord of the printer from the power supply. Then see the manual and contact the service center."

2) The orange light is flashing in 10-flash segments. There is no error troubleshooting help for 10 flashes in the Canon guide.

Please let me know what I can do on my own. I can not lift the printer by myself (it weighs a TON) to take it to a service center.

[Tedphoto]

I should add that it said an ink was out after it moved to the right.  The main reason I want to manually move it is to replace that cartridge and see if I can get it to work.

[chopshopstore]

Convenient. planned obsolescence? Worked fine and SUDDENLY it just stopped. It is almost as if they are telling it to just stop working. I mean, if I could bypass the error window — what disaster would happen if they just let it try to print? It is so obvious they want me to buy another machine. 

[CK7dii]

I get this error every time I use my Canon Pixma Pro 10 if it hasn’t been used for a while. The solution offered by AaronHoyle works every time and is well worth trying. 

[Cindylb]

The reply without the "feed button" worked for me also. It would stay on with the other method and I would have to unplug and the error started all over again. Thanks so much!  I did find that this has happen twice now and both times I had been using the no abrasion setting under the maintenance to stop dark smears on my envelopes. Great feature, just can't leave it on too long.

[dweingrod54]

Hey there - Just got the B200 totally out of nowhere. Tried all versions of the solutions listed. Power off press white and yellow button, power off press just white button, power off for two hours and then tried both again. All my inks are Canon bought direct from B&H. Tried re-seating the cartridges, but no avail.  Anyone have any other suggestions?? 

[dweingrod54]

UPDATE - after leaving printer unplugged all night. I replugged, closed all rear paper feed tray and front tray (printer all closed) and restarted. Lo and behold it went through a very long and tense cycle of noises and now appears to be working normally....maybe closing all the trays was the key as I had tried all the other button variations that others had suggested

[kgalle]

After many attempts using information found here and also on printerknowledge, I managed to get out of the 10-flashes B200 error mode. This was a partial success. These steps were:

1. unplug
2. press power button continue holding while...
3. plug unit in, continue holding
4. the power light will be off and then in a few seconds will come on, continue holding
5. press the resume button 6 times - the lights will alternate on each press
6. release the power button
7. the printer finally makes it usual noises and eventually the power light is lit solid.

However, the printer appears as offline to the usb port and is unresponsive to button presses. I did try other numbers of presses besides 6, and 6 was the only number that had a positive effect.

Next, I did the above process with the top cover open to see what was happening. During the process the print head moves out of its parked position, once very briefly, and again a little farther.  I unplugged the unit during that second time out.  This gave me access to the ink cartridges. I removed each cartridge and reset it using my chip resetter from InkOwl, making sure that the chip's light comes on and goes off before removing the cartridge from the resetter.  Then powered the printer back on.  After that, I was able to print a nozzle check.

I suspect that replacing all of the cartridges would have also worked.

I think I failed to reset all of the cartridge's chips properly, have just refilled them, and it punished me for it.

Hope this helps.  Thanks for the forum.