08-15-2024
08:41 AM
- last edited on
08-15-2024
08:45 AM
by
James_C
Hello!
I opened my brand new imagePROGRAF PRO-1000 last night and was able to print a tester sheet for ink which worked. I did buy new ink knowing the starter ink would not have much in it but I did not hear anything about buying another cartridge. I have tried everything reinstalling it turning the printer off for several hours and then trying again. There is no ink on the pad. Is this a malfunction someone please help I appreciate it!!
Solved! Go to Solution.
08-15-2024 08:45 AM
Our printer support team is open Monday through Friday from 9a to 6p ET. We recommend trying again later today.
08-15-2024 08:43 AM
Thanks for joining the conversation, seanature!
This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.
Thanks and have a great day!
08-15-2024 08:44 AM
I can not get ahold of anyone at canon it says you are not open today.
08-15-2024 08:45 AM
Our printer support team is open Monday through Friday from 9a to 6p ET. We recommend trying again later today.
08-15-2024 08:47 AM
I saw 8:30 sorry about that I will try at 9 🙂
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