I am curious as to what happened here if you're willing to share. I have a G-620 and recently replaced the maintenance cartridge and it did not recognize it as a new cartridge.
I am having this same issue and coincidentally, my printer has jammed every print I have tried since this firmware update. I just got off the phone with "product support." They said they cannot get my LAN info because I can't print, so they cannot ...
I am having this same issue. I just got off the phone with "product support." They instructed me to do two Roller Cleanings with no paper in, then do one with paper in. The same jam occurred.They insist there is no relation to the firmware update ...
