12-18-2019 04:18 AM
I have printer cannon pro-100 and suddenly my photoes are mis-coloured.Se example left side
I have changed an filled up ink-patrons
12-18-2019 08:21 AM
Hi, Farestveit!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) and which applications you're printing from. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
12-18-2019 09:28 AM
In addition to what Danny asked, did you run a nozzle check to see if there are any clogged nozzles?
12-18-2019 12:18 PM
I have done the deep cleaning off the nozzels
12-18-2019 12:25 PM
I am running mac os. I am trying to print from AdobeLigthroom and directly cnt+print with the same result and I have performed cleaning of the nozzels
12-18-2019 12:56 PM
Theree appears to be some porblems with Catalina and the printer. I print from Windows.
Did this issue arise after the Catalina update or was it working OK initially after the catalina update and then start acting up?
12-18-2019 03:55 PM
I can try to print from windows 10
12-19-2019 03:34 AM
I have also printed from windows 10 with a bad resault
12-19-2019 06:33 AM
12-19-2019 07:51 AM
Here is the resault after nozzel test
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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