05-18-2019 05:59 PM
There is something clearly wrong with my PRO Series 100, but I cannot find the maintenance option in order to perform maintenance? I've watched videos that tell me where the link should be, but it isn't there? Any suggestions?
Solved! Go to Solution.
05-19-2019 03:15 PM
You want to delete the WS version of the printer and then reinstall the printer. You want the Canon Pro-100 series printer showing.
The WS version of the printer is a Microsoft driver, not the Canon driver.
05-18-2019 10:44 PM
Windows or macOS.
05-18-2019 11:57 PM
Windows.
05-19-2019 06:20 AM
It in the printer driver.
05-19-2019 02:12 PM
I've tried every properties link I have and none of them have an option for maintenance. The only diffference I see is that mine says Canon PRO 100 Series WS.
05-19-2019 03:15 PM
You want to delete the WS version of the printer and then reinstall the printer. You want the Canon Pro-100 series printer showing.
The WS version of the printer is a Microsoft driver, not the Canon driver.
05-19-2019 03:55 PM
Yep! Finally figured that out after my daughter went to the desktop computer and the maintenance button was there! Thanks for your help!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.