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Maintenance

rridlen
Apprentice

There is something clearly wrong with my PRO Series 100, but I cannot find the maintenance option in order to perform maintenance?  I've watched videos that tell me where the link should be, but it isn't there?  Any suggestions?

1 ACCEPTED SOLUTION

You want to delete the WS version of the printer and then reinstall the printer. You want the Canon Pro-100 series printer showing.

 

The WS version of the printer is a Microsoft driver, not the Canon driver.

 

2019-05-19.png

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

6 REPLIES 6

jrhoffman75
Legend
Legend

Windows or macOS. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Windows.

It in the printer driver. 

 

EC97B00E-62F4-42C0-8B4A-5F91F8498FC2.jpeg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I've tried every properties link I have and none of them have an option for maintenance.  The only diffference I see is that mine says Canon PRO 100 Series WS.

You want to delete the WS version of the printer and then reinstall the printer. You want the Canon Pro-100 series printer showing.

 

The WS version of the printer is a Microsoft driver, not the Canon driver.

 

2019-05-19.png

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Yep!  Finally figured that out after my daughter went to the desktop computer and the maintenance button was there!  Thanks for your help!

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