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05-18-2019 05:59 PM
There is something clearly wrong with my PRO Series 100, but I cannot find the maintenance option in order to perform maintenance? I've watched videos that tell me where the link should be, but it isn't there? Any suggestions?
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05-19-2019 03:15 PM
You want to delete the WS version of the printer and then reinstall the printer. You want the Canon Pro-100 series printer showing.
The WS version of the printer is a Microsoft driver, not the Canon driver.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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05-18-2019 10:44 PM
Windows or macOS.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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05-18-2019 11:57 PM
Windows.
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05-19-2019 06:20 AM
It in the printer driver.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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05-19-2019 02:12 PM
I've tried every properties link I have and none of them have an option for maintenance. The only diffference I see is that mine says Canon PRO 100 Series WS.
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05-19-2019 03:15 PM
You want to delete the WS version of the printer and then reinstall the printer. You want the Canon Pro-100 series printer showing.
The WS version of the printer is a Microsoft driver, not the Canon driver.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

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05-19-2019 03:55 PM
Yep! Finally figured that out after my daughter went to the desktop computer and the maintenance button was there! Thanks for your help!
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