Maintenance

[rridlen]

There is something clearly wrong with my PRO Series 100, but I cannot find the maintenance option in order to perform maintenance?  I've watched videos that tell me where the link should be, but it isn't there?  Any suggestions?

[jrhoffman75]

Windows or macOS. 

[rridlen]

Windows.

[jrhoffman75]

It in the printer driver. 

[rridlen]

I've tried every properties link I have and none of them have an option for maintenance.  The only diffference I see is that mine says Canon PRO 100 Series WS.

[jrhoffman75 · Accepted solution]

You want to delete the WS version of the printer and then reinstall the printer. You want the Canon Pro-100 series printer showing.

The WS version of the printer is a Microsoft driver, not the Canon driver.

[rridlen]

Yep!  Finally figured that out after my daughter went to the desktop computer and the maintenance button was there!  Thanks for your help!