12-10-2018 06:07 PM
I am unable to eject the PM ink cartrige from my Cannon Pro-1000 printer to change out the ink. The pop to release seems jammed and I see a way to fix it. Can anyone help?
12-19-2018 09:49 AM
I agree with jrhoffman75, please contact our support group using the "Contact Us" link below for additional assistance. You will have the option to speak to one of our phone or live chat agents.
We look forward to hearing from you.
04-04-2019 04:52 AM
The same thing has happened to me - a single cartridge (Chroma Opimiser - CO) is stuck, and won’t come out.
I was wondering if there is a DIY fix for this, or whether I need to try to get an engineer out to fix it, which will be very expensive, because it’s out of warranty...
Canon UK took me through all the various ‘switch off / on’ options to no avail - it seems it’s a mechanical issue. Grrrr....