03-16-2016 08:52 PM - edited 03-16-2016 08:56 PM
Every time I print it never comes out right. I tried 13x19 the whole bottom had white part not printed on. I just tried 9x12 it didnt even print straight. I set it to 8.50x14 to try and print using the whole paper that turned out to be a failure. i am wasting lots of ink trying to get this correct. I need a setting for canvas paper 9x12 13x19 also 8.5x11
Example I just tried 8x10 it is showing 7.999 x10 no matter what size I do borderless it will always be .999 leaving that small white space
03-16-2016 09:02 PM
Hi!
To have a better understanding of your issue, please let everyone know the model printer you have, the operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and the software you are using to print.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
03-16-2016 09:16 PM
Canon pixma pro 100 using Mac OS 10.11 I am printing straight from photoshop not from print studio pro in photoshop.
03-17-2016 06:43 PM
Any help?
03-18-2016 12:22 AM
Do you have the print driver set to spool before printing? Also, in the manual troubleshooting section they mention checking connectivity. If you are wireless, try wired LAN or USB. Manual also mentions the print head gets hot during prints op large files and will sometimes stop or stall during a print rather than burning the print head.
I suggest printingon smaller paper until you work through the problems.
03-18-2016 11:06 PM
Try printing from Print Studio Pro.
03-19-2016 04:58 PM
I solved that problem by printing on larger paper and cropping the prints with a 15-Inch paper shear.
03-19-2016 05:27 PM
I printed on an 8.5x11 paper using print studio pro and it prints completely borderless but it seems to cut out a small portion of the image. when I click on crop the image in print studio pro I can move it to select which part I want to show. In my case it was left and right movement allowing me to chose which part to show.
03-19-2016 09:55 PM
Printing borderless will normally leave some white at the ends of the paper. You may need to adjust the slider for the sides to get what you want, or move your crop as you did.
For info on the borderless, check your Canon On-screen manual. Go to printing>printing from a computer>printing with application (printer driver)>various printing methods>execute borderless printing.
03-19-2016 10:52 PM
I don't see where I can get this menu. I am using a mac
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.