03-28-2023 11:16 AM
I am using Hahnemuhle Fine Art Barita Satin and also, Fine Art Rag to print black and white images on my Canon Pro 1000. There are lines across the top of my images, see the photo below. I have done maintenance and still the lines are there. Also am using manuel feed at the highest quality setting. (the white spots are just dust sitting on top the print, not in it.
04-03-2023 11:23 AM
Hi,
Since the normal maintenance did not resolve the issue, I recommended reaching out to our support team so we can troubleshoot this issue in real time. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
04-03-2023 01:01 PM
Have you tried enabling the minimize print head abrasion setting?
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.