02-25-2016 03:38 PM
02-27-2016 02:33 PM
Hello.
The Pro9000 does not appear to be compatible with the Yosemite operating system. For more details, contact our support group using the "Contact Us" link below.
This didn't answer your question or issue? Find more help at Contact Us.
02-27-2016 02:33 PM
Hello.
The Pro9000 does not appear to be compatible with the Yosemite operating system. For more details, contact our support group using the "Contact Us" link below.
This didn't answer your question or issue? Find more help at Contact Us.
09-26-2019 03:12 PM
09-26-2019 05:58 PM
Hi bushrat3. Welcome to the forum. I will be trying to help a friend this weekend. You say you have the Pro-9000 working with Yosemite. Are you using the IJ Series driver or the AirPrint driver?
09-28-2019 10:36 AM - edited 09-28-2019 10:46 AM
Hi JR,
I do not remember if I installed the driver from the CD that came with my printer or if my 2014 Mac Book Pro did that automatically. If you can tell me how to determine what drivers I have, I would be glad to search it out and let you know. You might be interested in what I learned from Apple Discusions. There are two possible solutions, one is installing High Sierra or the new Catalina on an external drive which sounds like a hassle, but as Yosemite ages, more and more new programs become inassessible. The other is a third party driver that another response to my post mentioned. Both can be found here: https://discussions.apple.com/thread/250672402?answerId=251283026022#251283026022
bushrat3
09-28-2019 10:41 AM
Thank you. If you go to System Preferences->Printers & Scanners you will see the installed printers. Click on the Pro-9000 and see what label/info shows. It should say IJ Series or AirPrint.
09-28-2019 10:51 AM
09-28-2019 10:58 AM
Do you get something like this? What does it say for "Kind"?
09-28-2019 11:38 AM
09-28-2019 10:05 PM
Thank you.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.