12-04-2018 09:50 PM
After operating without any issues for 3 years my Canon Pro100 started printing very badly -- colors not correct, colors washed out, no contrast or sharpness of any kind -- I changed the ink tanks even some not needing changing -- ran all cleaning utilities (twice) and the test pages printed correctly -- prints are still all washed out and not correct
UsIng a MacBook Pro with High Sierra -- note printer communicates correctly for color prints with my HP All-in-One.
Any similar experiences or thoughts on a solution. Thank You
Solved! Go to Solution.
12-05-2018 08:48 AM
Did you make any changes to your MacBook?
Try reinstalling the Canon driver and be sure you are selecting the IJ Series version of the printer, not the AirPrint version.
12-05-2018 08:55 AM
I did reinstall the latest drivers already -- will check on the versions I am installing and try again. No changes to Mac since High Sierra update.
12-05-2018 08:59 AM
One more update -- the problem occurs on both versions of the printer. Before I scrap this printer and get another Pro 100 (rebate until the end of year), I may try reinstalling the software.
12-05-2018 09:35 AM
You might want to also delete the existing printer and re-add when you download new driver. Wait a few minutes for the Canon version to appear when you click "+"; the AirPrint/Bonjour driver usually appears first.