Canon Pro 10 Printer started printing colors wrong

[Christy1]

Last week I went to print for an order and nothing printed correctly(the day before it was printing fine).  I have, I think, limited the issue to the printer because- I tried printing both a PDF and straight from Photoshop.  I also printed my art PDFs and Photoshop files from a different computer.  What could cause the printer to stop printing what seems to me to be: sepia and burnt sienna and maybe grey correctly.  I have done the nozzle and print checks.  Nothing is clogged or seems to be printing incorrectly.  Thank you.  

[jrhoffman75]

Can you post a cellphone shot of the nozzle check print? 

[Christy1]

Hi John,

This was done yesterday.  I also reinstalled the driver yesterday.  That did not help.  Thank you for your thoughts on this!

[jrhoffman75]

The nozzle check looks good. I seem to recall someone else reporting an issue that started with some Adobe products. I don't recall them reporting back with the resolution if they got one.

Can you try printing something else, like a photo, or if you are on a Mac print the PDF through Preview, just to remove any Adobe products from the process. If on a PC try right-click on the PDF and then print.

[Christy1]

This is printed with the PDF only.  Admittedly not with a very good phone camera.  Still I think you can see that the greys and browns are much lighter.  Does this mean a driver or something inside the printer broke?

Thank you,
ChristyThe original is the left photo. The right was just printed post problem.

[Patrick]

Hi Christy1,

What version of Windows are you using?
If you are using a Mac, what version of OSX is installed?

What application are you using your print your image?

[Christy1]

Hi Patrick~ I am using Windows 11. And I print from PDFs.