09-13-2021 12:18 PM - edited 09-13-2021 12:35 PM
I've been trying to get rid of the slight magenta cast on my prints for days. I have a Mac that's running Catalina 10.15.7 and printing through Photoshop CC (updated). I've read through many of these forums and tried everything, with no luck. I have a hunch it's double profiling but can't get it to stop. Please help!
When that didn't work I also tried
Which didn't work.
Any other suggestions? Thank you in advance!
09-13-2021 10:28 PM
09-13-2021 11:22 PM
09-14-2021 07:15 AM
I agree that magenta cast sometimes indicates double profiling, but 1. the settings you posted all looked correct and 2. PSP definitely provides the proper setting, so that is confusing.
A few thoughts to try:
1. for test purposes can you connect the printer via USB?
2. check that all the plastic wrap is removed from the top of the cartridges. There is a little vent hole on top to let air in. If that is obstructed it won't necessary affect a nozzle check (very little ink) but could affect a print.
3. download and print the test image from this site. Don not make any adjustments, just open the image and print.
09-14-2021 03:08 PM
1. The magenta cast is present in USB printed images.
2. There's no plastic on the cartridges.
3. I downloaded and printed the test images, which most notably showed the sky in the arches photo with a lack of cyan, it seems? It also generally looks flat. Apologies for the poor quality, the image file was quite small.
Any further ideas?
09-14-2021 03:52 PM
It does look like the cyan may be a little weak compared to the test image.
The magenta cast you are seeing is not what I would expect from double profiling.
Are you using the Print Preview option? That sometimes messes up the ICC profile selection.
The only thing I can suggest is to really look closely at the nozzle check vs the Canon image of a good check.
Other than that, maybe a call to Canon at 1-800-OK-CANON.