12-27-2019 08:28 AM - edited 12-27-2019 08:32 AM
I'm new with canon printers and i just received the PRO-1000.
I'm under windows 10, I installed the Print Studio Pro 2.2.3 and succesfully added in Lightroom Classic.
Now i'm trying to add it in Photoshop 2020 but i'm stuck at the installation screen.
I do these steps:
- Open the install program
- select Photoshop 64bit and the /program files/adobe/photoshop 2020/plugins/ folder
- <next> and the following message appears
"the plug-in installation program is already in use.
Exit from the installation program and retry"
From task manager there is only 1 instance running and i don't know why this is happening (since the lightroom version is installing without any problems at all).
P.S. i already tryed installing it with admin mode (anyway my user has admin powers)
P.P.S. is it possible to get the files without any installation program so i can put it in the plugin/psp/ folder?
Solved! Go to Solution.
12-27-2019 10:09 AM
Welcome to the Forum.
You could try copying the indicated folder from Lightroom and pasting in the PS plugin folder.
12-27-2019 10:40 AM - edited 12-27-2019 10:40 AM
New weird fact...
after a reboot, it deleted "that" folder from lightroom modules...
I had to reinstal PSP back on it...
P.S. i copyed (doesn't work), and renamed in PSP (doesn't work).
Can you share the name of it (photoshop 2020) and its content please?
12-27-2019 11:25 AM
I'm sorry. I gave you incorrect advice. What you want to do (if you have an earlier version of Photoshop) is copy the PSP plugin from that version of PS to the newest version.
I don't have PS2020 installed on my computer right now.
12-27-2019 11:32 AM
12-27-2019 11:33 AM - edited 12-27-2019 11:34 AM
I'm new on printing, i just read that PSP is the way to start printing with my brand new pro-1000...
Anyway, the problem is not that it get some "incompatibility" issue, but that i'm unable to install PSP in any of photoshop versions available...
12-27-2019 12:13 PM
12-27-2019 12:15 PM
There is no way for me to go further the "next" step...
There is some bug that prevent it from installing the plugin (a weird message "already in use").
Could you please share (also in PM) your PSP folder please?
It should work by manually add it to mine.
12-27-2019 12:16 PM - edited 12-27-2019 12:32 PM
John and I just posted to this thread. For Pro 100, but the same applies for Pro 1000, Windows or MAC
The PSP plug in is compatibe with Adobe CC or Elements through 2019 currently.
You might be able to hack it in, but I would not count on this.
I expect that Canon will update PSP after the New Year.