12-27-2019 08:28 AM - edited 12-27-2019 08:32 AM
I'm new with canon printers and i just received the PRO-1000.
I'm under windows 10, I installed the Print Studio Pro 2.2.3 and succesfully added in Lightroom Classic.
Now i'm trying to add it in Photoshop 2020 but i'm stuck at the installation screen.
I do these steps:
- Open the install program
- select Photoshop 64bit and the /program files/adobe/photoshop 2020/plugins/ folder
- <next> and the following message appears
"the plug-in installation program is already in use.
Exit from the installation program and retry"
From task manager there is only 1 instance running and i don't know why this is happening (since the lightroom version is installing without any problems at all).
P.S. i already tryed installing it with admin mode (anyway my user has admin powers)
P.P.S. is it possible to get the files without any installation program so i can put it in the plugin/psp/ folder?
Solved! Go to Solution.
12-27-2019 12:24 PM
@elPimps wrote:There is no way for me to go further the "next" step...
There is some bug that prevent it from installing the plugin (a weird message "already in use").
Could you please share (also in PM) your PSP folder please?
It should work by manually add it to mine.
If you select Browse, go to the plugin folder location, select the PS program button you will then see that "Next" is available to be selected.
At least it works for me.
I sent you a Private Message.
12-27-2019 12:15 PM
There is no way for me to go further the "next" step...
There is some bug that prevent it from installing the plugin (a weird message "already in use").
Could you please share (also in PM) your PSP folder please?
It should work by manually add it to mine.
12-27-2019 12:24 PM
@elPimps wrote:There is no way for me to go further the "next" step...
There is some bug that prevent it from installing the plugin (a weird message "already in use").
Could you please share (also in PM) your PSP folder please?
It should work by manually add it to mine.
If you select Browse, go to the plugin folder location, select the PS program button you will then see that "Next" is available to be selected.
At least it works for me.
I sent you a Private Message.
12-27-2019 12:32 PM
Yeah!!!
Your folder works 🙂
I don't know why my installer doesn't work (only for photoshop)... maybe it's something from antivirus or from some privileges... i really don't know
12-27-2019 12:43 PM
Glad to help.
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