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Big Sur on Mac Pro and Print Studio Pro 2.2.5

bellevuefineart
Frequent Contributor

Hi Forum

 

I have a Macbook Pro running Big Sur. I just upgraded it to Big Sur and upgraded my Print Studio Pro to version 2.2.5 after downloading it from the Canan Website. I'm using Photoshop 22.0.1, and now I get this error when I try to use Print Studio Pro:  

 

Screen Shot 2021-07-07 at 10.39.34 AM.jpg

 

What do you recommend I do to fix this?

 

thanks

 

Scoctt

2 ACCEPTED SOLUTIONS

Try this:

 

1. run the Plugin Installer in the Canon Utilities->Print Studio Pro folder.

 

2. I get an error message popup. Select "Next" in the popup.

 

3. Then I get a popup that has slections for Photoshop and Lightroom. Select photoshop 64bit and the slect Browse to go to the Ps Plugin folder.

 

4. Select that folder and then select Next.

 

 

 

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

View solution in original post

Somehow I know  know you would have the answer.

 

That was easy! Thanks! 

 

 

View solution in original post

15 REPLIES 15

canonsky
Frequent Contributor
Just off the phone to helpful Canon rep. Seems the download of PSP was corrupt. So removed it and then redownloaded and followed the advice you've given. Hope this will encourage other Mac M1 users with similar PSElements software.

rubi3
New Contributor

I have the same problem on mac mini with the M1 chip.  I see that the print studio plugin is in the plugin folder, but it doesn't show up in the automate menu.

Give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

Thanks.  I called Canon and tried their solutions, but that didn't work.  They said to try Adobe.

Copy that folder into the PS plugin folder.

When I checked PS that is exactly what my plugin looks like.

It looks like PSP got installed in your utilities folder rather than PS.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

I would agree. If it is in the folder in Ps but doesn’t show up in the menu that would seem to be an Adobe problem.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic