11-09-2022
01:09 PM
- last edited on
11-09-2022
01:44 PM
by
Danny
11-09-2022 01:20 PM
Hi, 8uddha5an!
So that the Community can help you better, we need to know exactly which Canon printer models you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-09-2022 01:36 PM
Printers using the Canon Generic Plus URF II Driver v2.7.0
Canon iR-ADV C350P
Canon C5240
Canon 500IF
Canon iR-ADV 4551 III
Printer using its own specific driver
Canon ir-ADV 4245 - using a PCL6 driver
11-09-2022 01:43 PM
Thanks for letting us know what you've got. While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
11-11-2022 05:19 PM
Good afternoon,
After looking around for answers, it appears to be an issue with the Canon Generic URF II Driver being hosted on a server and pushed to a Windows 11 Computer.
Isn't this something that you'll need to investigate?
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
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