imageRUNNER ADVANCE C3525i bad prining

[TETRA]

I have a Canon imageRUNNER ADVANCE C3525i that was sitting up waiting for a transfer belt. now when i try to use it the print is off with white diagonal lines. See below. the first is what i am coping and the second is what is printing. What is causing it and how do i fix it?

[Danny]

Thanks for joining the conversation, TETRA!

While our forum community members are welcome to chime in, Canon does not provide direct support for products in the imageRUNNER series. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!