Canon Community

image prograf pro-2000 "no paper" error

I have a Canon Pro-2000 which I have had for several years. I don’t use it too frequently, as printing is a hobby for “relaxation”, not a profession. I am a surgeon by trade. After not using the printer for about a year, it refuses to recognize roll ...

imageRUNNER ADVANCE C7565i part number for fuser web sensor

Hi, can anyone help me locate the part number for the fuser web sensor?  

Seeking Advice on White Ink Usage for Canon Arizona 1360 GT

I hope this message finds you well.I own a Canon Arizona 1360 GT, which I primarily use for printing on foam boards, forex sheets, 400gsm paper, and hard covers. While I rarely utilize white ink (spot color) in my prints, I have noticed that the mach...

PRO-4100S cuts off 1" of material before every print.

I just plugged in a new PRO-4100S to replace my other one that was not worth fixing.  By default this new printer will cut off 1" of material before every print I send to it.  I have looked all around for a setting to turn off but cannot seem to find...

PRO-4000S prints portrait instead of landscape

We have 2 Cannon Pro-4000 printers and when trying to print a 30x42 size banner, the image keeps printing in portrait layout instead of landscape. We have adjusted the print settings and the issues still happens. I know it is probably a super easy fi...

iPF6100 new print head not working

I have replaced a print head on our iPF6100 but it still says it needs to be replaced. I ran an A and B cleaning cycle, even though I didn't think that was needed. Still getting the same message to replace the print head that is brand new. Any idea o...

How can I set borderless printing on printer model C5540i?

I'm trying to adjust my printing to borderless on printer C5540i  but not finding the option to do so.  Is this something that can be done on this printer or anybody can recommend an economical printer that does borderless printing? 

ImagePROGRAF TA-20 MFP printer and L24ei Scanner cannot find each other during setting process

I have bought a ImagePROGRAF TA-20 MFP together with a L24ei scanner. The printer is connected to my computer by USB cable and works fine. As I tried to use the LCD touch screen mounted on the scanner to setup the connection between the scanner and m...

Need to get the firmware to load onto a USB drive for a C5540i III. Had to replace a bad hard drive.

Canon pro4000 inks could be used in the pro 2600?

Hi all so I had to chabge out our Pro4000, wide format printer and got the pro2600 pri ter. Both pri ters carry the same PF10 head and 12 ink cartridge system. Exact same ink coloura. I'm wondering if anyone ever tried running the pro 4000 inks which...

imageRUNNER ADVANCE C2030L network remote user log in issue

I have an older Imagerunner advanced c2030 that I moved to a new network. The printer shows that it is on the network with an IP address and the eero app verifies the printer is on the network with the same ip & machine address. However the remote us...

ipf-8400 color is off when printing from Mac.

Hi I'm using ipf-8400 with the most recent driver. Everything works fine from windows. However, with the exact same settings (printer profile, color correction, etc.), the color is completely off when I print from a Mac. The color is washed out and s...

imagePROGRAF GP-4600S Orange Is Too Saturated

Hello,I just purchased the recently released Canon imagePROGRAF GP-4600S which has the new 7-color Lucia Pro II ink system  (C,M,Y,K,MB,G,Orange)This is my first large-format professional printer but I am familiar with Canon printing with ICC profile...