Hello, I own a small business and do the IT there. I was directed by my vendor to come here and voice my concern.
We have a IR C5840i, and my users print on a day to day basis. They are all independent contractors and use their own computers.
Some of them use Apple Computers and have upgraded to Ventura(macos 13). The macos 12 driver installs on macos 13, but features are broken.
Most importantly secure print, which is used by half of my agents. This is an IMPORTANT feature that is used to safe guard our agents from mixing up their print jobs with each other.
I have call customer support directly and tried to get them to get me in contact with canon software dev and engineering. It seems to me a corporation like this should have a driver on day one, seeing how Ventura has been in beta for over a year, and the DevKit is just $100.
Is there an ETA on driver support for this OS, that I can relay to them?
Is the driver open source, perhaps I can go through the code and adjust the flags/boolaens?
ALSO PLEASE can we have a radio button under Print for Secure Print, that just loops the secure print menu? If the driver is in development can you please add this feature on the new Version mac/windows?
It is such a pain to have to teach a whole lot of people how to dig around the system driver so they can send their print jobs to the printer.
One last feature request is to add 1-sided printing option to the Mac(apple) driver for default printing. As of now windows has an option to check 2-sided on or off for windows default profile. In mac I have to set up multiple print templates in the system print menu. I understand how this will reduce waste but in the end the user prefers 1-sided.
