Canon imagepress C 700 B4 error

[Mahoganybd]

I have a canon imagepress C 700 purchased used. Im constantly geeting an Error code on the panel, jam at B4 most of the time. When I open the B4 door, there is usually 1 sheet ju hanging there not moving on to the next area. Tried letter size and tabloid size, different trays and the manual tray, different paper wts. Wiped the area with a cloth. It will do it in as few as 1 copy or sometimes I'll get 20 or so copeis before it stops.

Had a service tech installe and he looked the machine. His rate min. $300, he was there about 45mins.

Any suggestions?

[Danny]

Thanks for joining the conversation, Mahoganybd!

While our forum community members are welcome to chime in, Canon does not provide direct support for imagePRESS-series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!