Could not find the server. Check the SMTP server settings and the DNS settings.
I have been assgined this task 2 days ago and i still cant figure it out I changed everything from stmp.google.com to the port to the dns nothing is working!
I changed the Ports and tried Port 25, 465, or 587
I changed DNS tried 18.104.22.168. 22.214.171.124 126.96.36.199 kept it at 0.0.0.0
and still keep getting the same issue
Could it be printer settings I missed?
do I need to enable something in the firewall?
my router does not have a DNS configuration enabled so I cant change that
WHAT DO I DO?
I had this issue on a Canon ir adv 527
Make sure to go to Network settings, IPv4 settings and setup the network addresses and DNS.
Here are the settings I used for Office 365.
Network Settings - E-Mail/I-Fax Settings
Check box SMTP RX
SMTP server: smtp.office365.com
email address of server: example @ example . com
Left all of POP blank
POP Interval: 0
SMTP TX: 589
POP RX: 110
Check box Allow TLS (SMTP TX)
Check box Use SMTP Authentication (SMTP AUTH)
User Name: (email address used from above)
Enter the password for the email address
Check box Confirm TLS Certificatte for SMTP TX
Allow TLS (SMTP RX): Always TLS
AFTER ENTERING ALL THE CORRECT INFORMATION, RESTART THE PRINTER. I WASTED OVER AN HOUR WITH THE CORRECT SETTINGS, BUT KEPT GETTING THE ERROR. AFTER A RESTART OF THE PRINTER, IT WORKED.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM