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Determining Cost of imageRUNNER ADVANCE Printers


We have recently taken over part of a building and bought out the contents of the previous tenant.  I have two (2) Canon Image Runner Advance copiers and would like to find out the cost of each of these.  The Serial Numbers are: GPQ12[xxx] & GPQ12[xxx].  Is there anyone out there whom may be able to assist with this query?  The previous owners were Architect's and both machines do work.  I appreciate your time and consideration with this query and look forward to some responses.

Have a great weekend!

Melissa Linn

[Serial numbers partially hidden to protect user privacy.]




Hi, CampbellCollege!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit and choose your country or region from the map for local support.

We hope this helps!


Thank for the phone number. I hope I will get solution because I searched internet and I found nothing.

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Just some general comments.  This applies to any office MFC - any brand or manufacturer.  (Canon, HP, SHARP, Konica, etc)   

Printers are depreciating assets.  They have a duty cycle and anticipated life span.  If you think you are going to sell one and go on vacation, you are mistaken.  They are generally leased, although some firms decide to buy them.  Whether you are trying to return one to service or sell, use the information above to contact a dealer.  If they are in good condition, they may buy them from you for a low price.  This is a good thing.    

Believe me, this is preferred to you trying to sell it yourself.  It will quickly become apparent why the last company left them or offered them for sale.  People walk away from them all the time.  No one wants to deal with disassembly / reassembly and transport.  Its often cheaper to pay the penalty and escape the lease.  If they are owned, they are now your responsibility.  These types of devices are often shipped on a pallet or come from a truck with a lift.  Even if they roll, getting them to and from a parking lot, then to a floor in a building can be challenging.  Whatever profit you might make, usually gets eaten up paying someone to get rid of your anchor which is essentially what you have if they are not being used.  

If they are being used, they should be under a support contract with some kind of toner re-plenishment.  These things break occasionally and need regular maintenance.  If you are trying to run a business, you need consumables to keep folks printing.  This is why having a dealer is so important.       

I cannot tell you the number of times I have been asked to help dispose of someone's perfectly good printer.  Depending on condition, eWaste is another option when all else fails.   

Bay Area - CA

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