03-13-2021 11:22 AM
Hello,
Using the Canon PRO-300 with Easy PhotoPrint Editor. Printed several photos just fine, however now I receive an error message "An error occurred while printing." when attempting to print anything. No additional info given. The Canon printer seems to be receiving info because it begins to process the paper, but then it just spits out the paper blank.
I am able to print from GIMP program as a test which works with no problem, so the printer appears to be fine.
I've uninstalled Easy PhotoPrint Editor & reinstalled. I've deleted the Canon printer and reinstalled. I've rebooted my PC. Rebooted the printer.
This seemed to start after I re-registered my printer on Canon website because it was sending into to my Brother brand printer the 1st time which concerned me, I've uninstalled my Brother printer which didn't help. (When first installed, I had no problem using both printers.)
I also updated the firmware on the Canon printer immediately after receiving the error message, which reported as successful.
If anyone has any suggestions, I'd appreciate it.
Solved! Go to Solution.
03-16-2021 05:45 PM - edited 03-16-2021 05:51 PM
I had one more laptop that I had wiped clean then a fresh Windows 10 installed and it worked.
Can't imagine why my other 2 won't work, however I'll just use my 3rd laptop and one day wipe my other computers.
03-21-2021 09:54 AM
03-30-2021 12:44 AM
Thank you! I followed each and every step and now I am able to print photos.
And thanks for taking the time to provide photo examples.
03-30-2021 02:13 PM
WOW - Thanks, don't often comment on reviews, but this one saved me!!!!! Thanks - how did u figure this one out I'm impressed!
04-02-2021 11:35 PM
Awesome help - Thanks!
I can again print disk labels with my TS8220.
Do you know if there is a similar problem with Windows 10 version 20H2 recognizing blank DVD-R disks in CD/DVD burning drives?
04-05-2021 04:36 PM
i'm so disheartened. the update did not fix the pblm. i've rebooted the laptop and printer.
i'm still getting, "An error occured whil printing."
any more ideas?
thanks!
04-06-2021 09:16 AM
i uninstalled the 20H2 updt.
went to the catalog.
downloaded and installed the cumulative updt (KB4592441).
rebooted the printer.
made sure laptop and printer on same wifi (we have several).
tested.
WORKED!!!!
thanks, all!!!
04-06-2021 09:17 AM
04-05-2021 09:31 PM
Thank You jarrodnolan worked like a champ! For anybody attempting this be patient with update acts like it is doing nothing then "bang" it's done...
01-17-2024 12:33 AM
No good as I have 22h2 of Windows 10 installed
03-23-2021 05:51 PM
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