07-10-2026 05:09 PM
Hi
I've owned this printer for a few months, since Nov 2025. It has recently showed an error:
A service call error occurred.E196-0001
Turn OFF the device. Wait a moment before turning it ON again.
If the problem persists, contact your local authorized Canon dealer or service representative.
Make sure to inform them of the product name and error code.
It has rendered the product unusable. I've rebooted multiple times with no success.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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