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GX4200 1300 Code

Hi all. Got a 1300 code (paper jam). Had something in front of the output tray. Got the 1300 code and pulled the jammed piece out. Now the jam is cleared but the 1300 jam code will not clear. I've tried a shutdown, unplugged it, but the jam message i...

imageCLASS D880 copier "copy count"

I know this is an OLD model.  I need to know how to get the "copy count".  I like to keep track of how many copies I get per toner cartridge.  I have gotten this number before but I cannot remember how I did it!  Grrrrrr.  No help from the manual(s) ...

Conroje by Apprentice
  • 204 Views
  • 1 replies
  • 0 likes

Brand New GX2020 Printing has no magenta

Hello! Just got my brand new printer, very excited. Unfortunately, my first three scans—I scanned and printed photos—and they didn’t look like they had any magenta in them. It’s brand new, so I’m not sure about cleaning the heads, but would appreciat...

K81 by Apprentice
  • 178 Views
  • 0 replies
  • 0 likes

imageCLASS MF654Cdw AIX Compatibility

I am working with our software support group for our ERP system and we are having issues getting it to print to this new Canon printer (model Color ImageClass MF654Cdw) directly from the software.  They asked if this printer is compatible with AIX an...

cbj1115 by Apprentice
  • 180 Views
  • 0 replies
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Resolved! MF751Cdw Yellow Cartridge nightmare

I purchased my printer in mid 2024, had some issues with printing but was able to get that resolved. After the initial cartridges were finished, I purchased Cannon (Genuine) 069H cartridges. Printing has been smooth sailing.  I don't print a high vol...

MAXIFY GX2020 won't print half letter size paper

When loading half letter sized paper, it doesn't recognize that size. We tried using the setting for A5 (which is half A4 size and closest to half letter, but the printer said it was the wrong size.) Downloading new software updates. We bought this p...

B0tth by Apprentice
  • 142 Views
  • 0 replies
  • 0 likes

MAXIFY MB2720 Scan to folder errors out each time

I have a Maxify MB2720. I am trying to setup scan to folder using the Canon Quick Utility Toolbox. I have the PC folder created with full rights access. I can see the folder from another computer using the login credentials. But when I try to test th...

DKA by Apprentice
  • 134 Views
  • 0 replies
  • 0 likes

MF634CDW Not Waking from Sleep when print job is sent

I recently purchased a MF634CDW direct from Canon for my home office.  I set it up and seemed like all was OK, but my wife reported that the machine had an error message.  I power cycled and then it seemed fine, but I now realize that whenever the de...

itguy by Contributor
  • 81699 Views
  • 80 replies
  • 4 likes

Resolved! Canon MF650C Series (FAX) showing twice in Windows 11

Went to windows properties of the FAX for this printer and it shows a Canon MF650C Series Fax when I click that it shows Canon MF650C Series Fax(1)   There are two tabs for fax settings so it seems like this is installed twice. Any recommendations on...

Envelopes will not feed through imageCLASS MF654Cdw

I recently retired our decade old MF634Cdw printer and purchased the Canon MF654Cdw as its replacement earlier this year.For years, I printed our Christmas card envelopes on the 634. It was never "easy" or "painless" as the 634 would occasionally jam...

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