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PIXMA MX922 won't scan - IJ Scan Utility won't work

endoking
Contributor

Got A new Mac Air with Sonoma 14.2 OS  my Pima will print from the computer but the utility scan will not work. Shows a green line through the scan utilities icon.   Scanner works fine with my old iMac.  I deleted and reloaded the printer and downloaded new drivers.  No luck.  Any help?

6 REPLIES 6

jrhoffman75
Legend
Legend

Have you installed the three recommended drivers from the macOS 13 support page?

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

 I did install all of them,  Thanks 

jrhoffman75
Legend
Legend

Register your product on the Canon support site and request support. 

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I did, they said I would need to pay for support as it is too old .  It appears as if they don’t have drivers for the new Sonoma iOS 

It’s a pay app, but VueScan by Hamrick Software rescues old scanners. I use it with a Minolta scanner that was last supported on Windows XP. 

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

endoking
Contributor

Thanks, I’ll give it  a try

Holiday
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