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PIXMA MX922 won't scan - IJ Scan Utility won't work

endoking
Contributor

Got A new Mac Air with Sonoma 14.2 OS  my Pima will print from the computer but the utility scan will not work. Shows a green line through the scan utilities icon.   Scanner works fine with my old iMac.  I deleted and reloaded the printer and downloaded new drivers.  No luck.  Any help?

6 REPLIES 6

jrhoffman75
Legend
Legend

Have you installed the three recommended drivers from the macOS 13 support page?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

 I did install all of them,  Thanks 

jrhoffman75
Legend
Legend

Register your product on the Canon support site and request support. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I did, they said I would need to pay for support as it is too old .  It appears as if they don’t have drivers for the new Sonoma iOS 

It’s a pay app, but VueScan by Hamrick Software rescues old scanners. I use it with a Minolta scanner that was last supported on Windows XP. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

endoking
Contributor

Thanks, I’ll give it  a try

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