"An error occurred while printing." with Easy PhotoPrint Editor

[Heib]

Hello,

Using the Canon PRO-300 with Easy PhotoPrint Editor. Printed several photos just fine, however now I receive an error message "An error occurred while printing." when attempting to print anything. No additional info given. The Canon printer seems to be receiving info because it begins to process the paper, but then it just spits out the paper blank.

I am able to print from GIMP program as a test which works with no problem, so the printer appears to be fine.

I've uninstalled Easy PhotoPrint Editor & reinstalled. I've deleted the Canon printer and reinstalled. I've rebooted my PC. Rebooted the printer.

This seemed to start after I re-registered my printer on Canon website because it was sending into to my Brother brand printer the 1st time which concerned me, I've uninstalled my Brother printer which didn't help. (When first installed, I had no problem using both printers.)

I also updated the firmware on the Canon printer immediately after receiving the error message, which reported as successful.

If anyone has any suggestions, I'd appreciate it.

[sammy1967]

how did you get it fixed

[sammy1967]

How do we get this fixed

[maxspadge]

Follow the instructions in jarrodnolan post

[azmummy]

Thank you!  I followed each and every step and now I am able to print photos.  

And thanks for taking the time to provide photo examples.  

[al5]

WOW - Thanks, don't often comment on reviews, but this one saved me!!!!! Thanks - how did u figure this one out I'm impressed!

[sammy1967]

It didn't work with me and aye dont no how to get it fixed thibk aye need to phone canon to see if can help

[maxspadge]

There is an update due from Microsoft that may fix it. Check updates and see if there are any that you can install.

[MarkJ1957]

Awesome help - Thanks! 

I can again print disk labels with my TS8220.

Do you know if there is a similar problem with Windows 10 version 20H2 recognizing blank DVD-R disks in CD/DVD burning drives?

[ginnyj]

i'm so disheartened. the update did not fix the pblm. i've rebooted the laptop and printer.

i'm still getting, "An error occured whil printing."

any more ideas? 

thanks!

[maxspadge]

Check to see if any windows updates are still left to do as a full update has since been released, other than that try to install update again.