cannot attach PDF scanned document thru scanner feature using Outlook 365 Windows 10

[Rickypt]

 i have a pimxa mx 922 multi function printer  when i i try to send PDF Letter or document  using the attach to feature i get this message failed to send email please check your email client setting and try again later. this started when i upgraded the computer from Windows 7 Pro to Windows 10 Pro  i had tech support check all the settings on the printer updated drivers and checked the setting in the IJ utilities  it does not work i am baffled                  Richard P Turner 

[Patrick · Accepted solution]

Hi Rickypt,

Because Outlook 365 is a web based email, scanning and attaching the resulting scan into an outgoing message is not supported.  To attach a scanned PDF, please scan and save that PDF to your computer and then manually attach it to your outgoing message.

[Rickypt]

Patrick  thanks for your response about my issue with outlook 365  which is a Microsoft office 365 program  all our  personal computers are windows 7 professional upgraded to windows 10 Professional  My brothers computer does not the issue that i have with my computer  all my machines run imap  for my server for mail through Verizon which uses AOL Mail and outlook is the client mail handler  his POP 3 same set up AOL is the mail handler and is client mail handler   i can live with your instructions 

                                                          Thanks Again