Canon Community

Off line prompt when trying to print into MG5320 printer through wireless

I am running Windows 7 and recently have been experiencing the problem of the printer being offline.  I have tried reinstalling the software and drivers both as a network printer and just by wireless alone. This has helped intitially each time I dele...

Issues connecting to my laptop

My Canon MX459 printer is wirelessly hooked up to every computer in our house, except for my laptop! All computers run on Windows - my laptop is on Windows 7, while the others are Windows 8. The issue occured after restarting our wireless router in o...

Both wireless and USB printing on a MX892?

I am currently printing from my computer to a new MX892 via a USB cable. I was afraid to set up wireless in case that would mean I could only print wirelessly, which is likely not true. I might (rarely) choose to print from my iPad or iPod wirelessly...

Where do we find the wps button?

Where do we find the WPS button? 

My iPhone 5c will no longer airprint to my Pixma MG3220.I have the iOS 8.1.3 software.

MX472 not getting an ip address

  I got a new Cannon Mx472.  I am able to get it to connect to my wireless network via standard mode (as well as access point method). The issue is when I look on my router I see the printer listed but the ip address is 0.0.0.0.  I have disconnected ...

Wireless printing

Since changing my internett provider,  neither of my printers will communicate with the computers. How can I check wireless connectivity?  iMac OSX Yosemite, Canon MG5420

Why network cannot find printer?

Trying to set up a Canon Pixma MG3500 and the setup software cannot detect the printer on the network. Any ideas what to try?

Cannot print after scanning

I cannot connect via LAN to my 470 printer after using USB to scan.  Using Windows 8.something. It says printer is offline.  How do I fix this problem? Thanks for any help you can share!

where is the wps button

We recently changed routers, and I cannot make the mp620 printer/scanner respond to my Mac anymore.

I am not sure how to make my printer come back to life after a change in router.  Please help.

Canon_ij_setup Wireless Network

Hello, I noticed during the initial step of my MG3520 that it seems to broadcast a wireless signal known as canon_ij_steup, but then disapears later on. What is this network for and why does it disapear? My main area of concern is that it leaves the ...

Cannot connect my MX472 printer to either my Windows 8 PC or my Galaxy S5

I have set and reset my connections several times, updated the requested drivers/applications and am still unable to connect. The printer functions wirelessly just fine, as my wife's iPhone cconnect immediately and prints. I havent read that this inc...

MG6200 series ~ can't print wirelessly after installing recent Windows Update

Hi Team, Ever since recently running the windows updates on our Windows 7 & Windows 8 machines, we've not been able to print wirelessly to this multifunction printer. I've removed & reinstalled the printer drivers and had no luck.I've removed and plu...

how do I connect my MP495 printer to wifi after it was installed by USB cable?

I have  the Pixma MP495, I installed it without the wifi being turned on or used.  Now I want to use the wifi feature and cannot  get it to connect.   I have followed the useless videos online and there in no help in the on screen manual either.