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MG6200 series ~ can't print wirelessly after installing recent Windows Update

heybabe1371
Apprentice

Hi Team,

 

Ever since recently running the windows updates on our Windows 7 & Windows 8 machines, we've not been able to print wirelessly to this multifunction printer.

 

  • I've removed & reinstalled the printer drivers and had no luck.
  • I've removed and plugged the printer into the primary machine (to see if the laptop will find the printer & automatically install the driver), and no luck.

The only way we can print at the moment, is by having the primary laptop plugged into the printer via data cable, and anything else needing to be printed from the other laptop needs to be transferred via flash drive.

 

Please i'm not very IT, i can do the basics, but resolving this without help is beyond me.

 

Can someone please help as we're tearing our collective hair out at the moment.

 

Thx

 

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