Printer Software & Networking
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MG 7500 automatic wifi connection???

I have a strange problem where my Canon MG 7500 is able to connect to my wifi network without the latest password.  Today I changed both the wifi password and router admin password on my Airport Extreme base station. My laptop reconnected just fine. ...

Two MG2922 on same wifi

I was given an MG2922 from a friend, my mom already owned one.Hers has been established on our wifi for some time, and I have used it with my computer.I am now attempting to get my MG2922 to connect to my computer and I cant seem to get it to, my com...

sarrasue by Apprentice
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  • 1 replies
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Resolved! My MG5220 printer keeps going offline

I have a Pixma MG5220 printer and an HP laptop running Windows 8.  The printer keeps going off line despite the fact that I have re-installed it multiple times.  Sometimes it works for a while and sometimes it only works a time or two and then the ne...

MG3520 printer stopped working

My MG3520 printer had been working perfectly for months and then today it said "printer is not connected" so I tried setting it up again and now it continues to freeze at the last step of the setup. I have tried it numours times and it continues to f...

MX925 will not scan on LAN

I'm running Mac OS 10.10.5. My MX925 is connected to my network's modem/router using Ethernet through a switch. WiFi is off on my Mac as I find that hard-wiring is more reliable than WiFi. This set-up works perfectly for printing. Scanning does not h...

Wireless connection to iPhone/Surface 2

I recieved a Canon MG2922 for Christmas.  I have still been unsuccessful getting this printer connected.  Instryctions are pretty weak, followed over and over without success.  Any suggestions?  My IP is Xfinity, which is usually pretty simple to con...

34354998 by Apprentice
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  • 1 replies
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MG2922

I cannot figure out how to set up my MG2922 to my samsung chromebook. It will not allow me to connect wirelessly or connect with a USB cord! HELP!

jhorton by Apprentice
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  • 1 replies
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MX922 Won't connect to cable modem

Got a new MX922 yesterday and have tried to connect to my ARRIS modem but no luck so far. Configured printer security to match modem, the printer sees the access point, I enter the password and attempt to connect. Keeps coming back with the standard ...

marine73 by Apprentice
  • 2758 Views
  • 0 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II